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Auditing and Mystery Shopping Activity
We operate supporting our clients front-line activities with the following services. AUDITING AND MYSTERY ACTIVITY ..--
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Auditing and Mystery Shopping activity
Price monitoring
Retail customer and staff satisfaction surveys
In-store and retails audits
Best practices and retailing benchmarks
Retail develompment and store identity
Frontline promotional activities
Planning and management of promotional activity
Trade marketing
Retail consultancy
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Mystery Shopping researches are carried out according to the standards and the codes of MSPA - Mystery Shopping Providers Association - the most important association for institutes which carry out Mystery Shopping.
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Mystery Shopping techniques: Mystery Observation;
Mystery Visits;
Mystery Calls, Mystery Mail or Fax;
Mystery E-mail/Websites Visits.
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